1 Year Sofa Warranty

DAWUD VAULT LTD – 1 Year Sofa Warranty

Thank you for choosing DAWUD VAULT LTD. We take pride in the quality and craftsmanship of our sofas. To provide you with peace of mind, all our sofas come with a 1-year limited warranty from the date of delivery.

1. Warranty Coverage

The 1-year warranty covers manufacturing defects and issues related to:

  • Structural frame integrity

  • Internal padding and springs

  • Stitching and seams

2. What Is Not Covered

This warranty does not cover:

  • Damage caused by misuse, accidents, or improper care

  • Normal wear and tear (such as fabric fading or cushion flattening)

  • Stains, spills, or cosmetic damages

  • Alterations or repairs done by unauthorized parties

3. How to Make a Warranty Claim

  1. Contact our customer service team via:

  2. Provide your order number, photos of the issue, and a description of the problem.

  3. Our team will review your claim and advise on the next steps.

4. Remedies

If your claim is approved, we will at our discretion:

  • Repair the sofa

  • Replace defective parts

  • Replace the sofa entirely

5. Important Notes

  • Warranty claims must be made within 1 year from the date of delivery.

  • The warranty is only valid for the original purchaser and is non-transferable.

  • Return shipping or service fees may apply if the defect is not covered under warranty.

With DAWUD VAULT LTD, we are committed to ensuring that your sofa remains comfortable, durable, and enjoyable for years to come.